NIKITA GIRI

Nikita Giri is a seasoned professional with extensive experience in customer success and account management within the SaaS and cloud solutions sectors. Currently serving as a Strategic Account Manager at AppDirect since July 2022, Nikita focuses on nurturing customer relationships to foster long-term partnerships. Prior experience includes a tenure at Tata Communications from April 2014 to September 2022, where Nikita held various roles including Customer Success Manager, Project Manager, Solution Architect, Project Lead, and Product Manager, demonstrating a strong emphasis on customer lifecycle management, revenue growth, and service delivery optimization. Educational qualifications include an MBA in Systems and Finance from the Symbiosis Institute of Telecom Management and a BE in Electronics and Communications Engineering from MKSSS Cummins College of Engineering for Women.