Bin Xu

Bin Xu is an experienced professional in customer success and SaaS delivery, currently serving as a Solution Delivery Manager at Applause since September 2019, where responsibilities include managing multi-million dollar client partnerships and onboarding new customers. Previously, Bin Xu held the position of Senior Customer Success Manager for SaaS at Hewlett Packard Enterprise from September 2016 to September 2019, overseeing customer service delivery and ensuring satisfaction across global operations. Earlier roles at Hewlett Packard Enterprise included Country Manager for SaaS Business Development and Client Solutions, leading the launch of SaaS services in China, and Senior Applications Manager, focusing on regional delivery and business development in Asia Pacific. Bin Xu's career began at Mercury Interactive, where contributions included leading performance testing and optimization projects as an Application Engineer III Team Lead in Managed Services.