Michelle Conrad

Michelle Conrad has over 30 years of experience in the insurance industry, holding various leadership roles in companies such as Novo Benefits, Apta Health, Cypress Benefit Administrators, HDM Benefit Solutions, and Mutual of Omaha. Michelle currently serves as the Vice President of Client Services at Novo Benefits and Apta Health, where Michelle manages service processes and client relationships. Michelle's background includes managing TPAs and group claims, showcasing their expertise in client service and operations. Michelle Conrad attended Bellevue College from 1987 to 1993 for their education.