Yago Henrique is a Senior UX Researcher currently engaged with Qintess and Banco do Brasil since August 2024, specializing in Design Thinking and Design Sprint methodologies to foster user-centered approaches within teams. Concurrently, Yago serves as a Professor of Information Architecture and User-Centered Design at arara school, where course content is continuously updated to align with current best practices. Previous experience includes roles as a UX/UI Designer Specialist at Drogaria Araujo S/A, and UX/UI Tech Lead at Squadra Digital, focusing on conversational user experiences and chatbot design. Yago's academic background includes a Master's in Strategic Leadership in Information Technology from Universidad Europea del Atlántico, with ongoing postgraduate studies in User Experience Design and Instructional Design.
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