Donna Fedor

Donna Fedor is a skilled professional in health care administration with extensive experience in HEDIS consulting and member engagement. Currently serving as a HEDIS Consultant and Outreach Coordinator for Aetna Better Health Texas at Rose International since January 2023, Donna has a strong background in auditing and identifying care improvement opportunities. With prior roles including Support Manager at Arc Herkimer, where training and supervising staff were key responsibilities, and Customer Service Representative positions at Bank of America and Alliance Data, Donna has developed a comprehensive skill set in customer engagement and support. Additional experience includes HEDIS Medicare Audit Specialist roles, where member records were efficiently collected and organized, and a Care Coordinator position at UnitedHealth Group. Donna holds a Bachelor of Professional Services in Health Care Administration from SUNY Institute of Technology Utica/Rome.