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Ambra M.

Customer Care Specialist It-en-fr at Arca24

Ambra M. is an experienced multilingual customer care specialist with a strong background in IT and e-commerce support. Currently employed at Arca24 since September 2021, Ambra M. has developed effective customer relationships, conducted upselling, provided training, analyzed software requirements, and executed various translation tasks. Prior to this role, Ambra M. worked at Guess Europe Sagl, focusing on e-commerce customer care and order management, and held a teaching position at International House, instructing adults in Italian as a second language. Ambra M. holds a Master of Arts in Translation from the University of Geneva, along with additional studies in interpreting, translation, and linguistics from prestigious institutions.

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