Danielly Fagundes is an experienced CRM and Omnichannel professional currently serving as the CRM Omnichannel & Loyalty Manager at Arezzo&Co since October 2022, overseeing CRM management for three brands in the United States. Previous roles include CRM Sr. Analyst at Arezzo&Co, where responsibilities encompassed CRM strategy development, component operations for various marketing channels, and the implementation of new tools like Emarsys. Earlier experience includes positions at Grupo Panvel, Cadastra, Bischoff Group, and several agencies, where Danielly gained expertise in e-mail marketing, performance analysis, and customer relationship management across diverse brands including Samsung and Nivea Stellmann. Educational qualifications consist of an MBA in Fashion Marketing from ESPM and a degree in Technology in Managerial Processes from the Universidade Federal de Pelotas.
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