Brett Newbold is a seasoned professional with extensive experience in customer success and performance improvement management, currently serving as a Senior Customer Success Manager at Arise Virtual Solutions Inc. since February 2018. In this role, Brett is accountable for the results of the performance improvement team and for meeting the company's financial goals. Previously, Brett held several positions at Alorica from January 2014 to February 2018, including Customer Success Manager and Divisional Operations Performance Manager, where responsibilities spanned project management, financial accountability, and performance compliance across multiple call centers. Brett's educational background includes coursework in Business Administration and Management at Salt Lake Community College.
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