Natalie Wood

Natalie Wood, MA, has extensive experience in learning management and performance enhancement, currently serving as AI Sr Manager of Conversation Design at Arise Virtual Solutions Inc. since April 2018. In this role, Natalie leads the strategic analysis, design, development, implementation, and evaluation of learning programs for Fortune 100 and 500 companies. Prior to this position, Natalie held various roles at Nationwide from March 2010 to April 2018, focusing on training and development for sales and underwriting personnel, and ensuring continuous improvement in training programs. Natalie's career began at USAA, where responsibilities included member solutions and team leadership. Natalie holds a Master of Arts in Educational/Instructional Technology and a Bachelor of Business Administration in Marketing from The University of Texas at San Antonio.