Director Of Quality

This position will be hybrid after 90 days.

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations.  We are currently in Arizona, Nevada, North Dakota, Illinois and Vermont! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. 

We are looking for a Director of Quality to join our team! 

How You'll Make a Difference: 

Arkos Health is building a team of passionate, resourceful and dedicated team members to focus on market-based engagement. As the leader of the patient engagement, you will be responsible building and leading a team to enable the development and execution of innovative ideas to market the value of Arkos Health to attributed Medicare patients. Through in-person, telephonic outreach and community events and outreach, your team will build trust-based relationships with attributed patients leading to their engagement with Arkos Health. The team is also accountable for promoting Arkos Health meeting patients where they are, i.e physician offices, hospitals, sub-acute facilities, and long-term care settings, homes.

Why Arkos? 

• Great Benefits! 

  • Employer-paid Medical, Dental and vision premiums at no cost to you
  • Employer-paid Short-Term Disability premiums at no cost to you
  • Employer-paid Life Insurance premiums at no cost to you
  • Employer matching 401(k)
  • 15 days annual combined sick/vacation and 9 days of holiday during your first year
  • Your Birthday off!

• We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize our team!

• We are ranked as the 113th fastest-growing private company in the United States and 11th within the healthcare services sector on the 2024 Inc. 5000 list! Join us today!

Essential Duties and Responsibilities: 

• Review and provide performance feedback to the department Staff, including annual performance reviews, and implement improvement plans

• Establish individual and department weekly, monthly, and annual goals that support a minimum 4 STAR rating for Medicare, and 66th percentile on HEDIS measures for Medicaid

• Directs, supervises, and prioritized day-to-day functions of the department, ensuring gaps in care are captured and validated

• Provide updated education regarding quality initiatives to staff and external stakeholders

• Attend educational and demonstration activities to remain the subject matter of the department

• Evaluate data collected to develop strategies to improve overall performance

• Maintain inventory of the department point-of-care testing supplies

• Monitor data entry and maintain appropriate documentation and tracking for quality initiatives Director of Quality

• Demonstrate the ability to work collaboratively, efficiently, and effectively with internal and external stakeholders Collaborate with other internal department leaders to establish processes that support efficiency and overall goals

• Follow procedures, practices, policies, and guidelines to ensure the safety, security, and well-being of patients

• Create, maintain, and improve policies and procedures for efficient department workflow

• Assist in investigation and resolution of data collection for all lines of business

• Performs other duties as assigned to support the overall effectiveness of the organization

Qualifications and Skills: 

• Bachelors degree in related field

• 3+ years of experience management experience, with at least 1 of those years in healthcare

• 5+ years of experience in a healthcare environment

• Recent and related experience working with HEDIS STARS Program

• Experience with Microsoft Word, Excel, and Power Point

• Experience in Electronic Health Records

• Experience with verifying eligibility and navigating through Insurance Portals

• Experience with CPT II codes

• Knowledge HCC’s and Medical Diagnosis

What's Next?  

Apply for the Job! Our recruitment team will review your application and reach out to schedule a quick call! 

Please feel free to forward this opportunity to someone you believe might be a good fit! If hired, you could be eligible for a referral bonus!

Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF. This is not a pass/fail test and does not measure intelligence. 

Arkos Health EEO Statement: 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

  

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. 

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page atCareers - Arkos Health