Anjali Shah

Anjali Shah is an accomplished hospitality professional with extensive experience in housekeeping management. Currently serving as the Executive Housekeeper at Army Navy Country Club since December 2012, Anjali leads a 39-employee department, successfully increasing staffing levels, optimizing inventory, and implementing maintenance plans, contributing to the club's improved ranking in the Platinum Club list in 2021-22. Previous roles include Assistant Executive Housekeeping Manager at The Hay Adams Hotel, where Anjali enhanced service standards and managed a team of 30, and Assistant Front Office Manager at Hyatt Regency, demonstrating a strong aptitude for guest relations and operational efficiency. Anjali's career began with internships and educational roles, laying a solid foundation in hospitality management. Anjali holds a Bachelor of Arts in Hospitality Management from Kendall College and several relevant certifications and diplomas in the field.