Joshua Ramirez

Joshua Ramirez has a diverse background in IT support and technical services, currently serving as a Service Desk Technician at Arraya Solutions since October 2021. Previously, Joshua worked as a Tech Support Consultant at CLEAResult for over six years, where responsibilities included team leadership and coaching, as well as utilizing remote assistance tools and ServiceNow for ticket management. Earlier roles include IT Helpdesk support at Salesforce, providing technical assistance for various devices and systems, and foundational experience in customer service and maintenance roles at Americas Tire and Bales Thriftway. Joshua holds an Associate's degree in Computer Science from Pioneer Pacific College.