Britta G. M. Jensen

Britta G. M. Jensen has a diverse work experience spanning various roles and companies. Britta G. M. started their career in 2002 as a Spanish Teacher at ES Sprog, where they provided Spanish courses for Danish executives and private individuals. Britta G. M. also played a role in coordinating and training new Spanish teachers.

In 2005, Britta joined Deloitte as a Purchase Administration/Accounting Consultant. Here, they handled purchase administration and accounting tasks, including managing and maintaining the supplier database, as well as following up on purchase processes.

From 2006 to 2007, Britta worked as an Academic Secretary at the Instituto de Altos Estudios Universitarios. Britta G. M.'sresponsibilities included coordinating the content of various Masters Degrees and managing communication between students and teachers.

In 2007, Britta joined Artificial Solutions, where they held multiple roles over the years. Britta G. M. started as a Project Coordinator, managing a Danish multiple-client project. Britta G. M. was responsible for project planning, client contact, organizing quarterly meetings, and coordinating the project team.

Britta then transitioned to the role of Conversational AI Consultant, designing and implementing client projects based on use cases, functional requirements, and data analysis. Britta G. M. also improved and developed ongoing client projects based on client needs and usage statistics. Additionally, they conducted quality assurance for internal and client projects.

From 2013 to 2021, Britta served as a Lead Conversational AI Consultant at Artificial Solutions. In this role, they led and coordinated cross-functional delivery teams, scoped Proof of Concepts (PoCs), pilots, and full client projects. Britta G. M. also acted as a consultant for clients and partners, assisting them in implementing conversational AI projects.

In January 2021, Britta took on the position of Customer Success Manager, Senior Conversational AI Specialist, and Training Lead at Artificial Solutions. Britta G. M.'sresponsibilities include managing client and partner relationships at different stages of their Conversational AI journey. Britta G. M. shares knowledge about the company's proprietary software, Teneo, and provides guidance on conversation design and best practices for Conversational AI projects. Within the Customer Success Department, they lead platform training activities for clients and partners, including the development of learning journeys and a new certification program. Britta G. M. conducts hands-on trainings, webinars, and Q&A sessions to help developers learn how to develop conversational AI solutions on the platform.

Overall, Britta's work experience demonstrates their expertise in Conversational AI, project management, coordination, training, and administration.

Britta G. M. Jensen's education history begins with their Bachelor of Arts (BA) degree in Spanish Language and Literature from Aarhus University, which they obtained between 1998 and 2002. Britta G. M. then pursued a Master of Arts (MA) degree in Spanish Language and Literature from the University of Valencia from 2000 to 2001. Following this, they returned to Aarhus University for another Master of Arts (MA) degree, this time in Spanish Philology and Anthropology, completing their studies between 2002 and 2005.

In addition to their academic achievements, Britta G. M. Jensen holds a certification as a Teneo Conversational AI Developer, which they obtained from Artificial Solutions in February 2022.