Jordan Backhaus

Jordan Backhaus has a solid work history in the field of technology support and coordination. Jordan started their career at EthoStream in 2010 as an HSIA Support Analyst, providing network and technical support for hospitality locations. Jordan then joined Corvisa, a ShoreTel company, in 2012 as a Senior Product Support Representative. In 2016, they moved to ShoreTel as a Senior Product Support Representative and continued in this role until 2017, when they became a Senior Product Support Representative at Mitel. At Mitel, they managed the support department's internal knowledge base and played a key role in designing a training tool in the form of a board game to enhance product knowledge. In 2018, they joined Allbridge as a Network Support Engineer, responsible for diagnosing HSIA network connection issues at various hospitality locations throughout the United States. Jordan currently works at Arvig as a Service Delivery Coordinator, a role they started in 2019.

Jordan Backhaus completed an Associate of Arts (A.A.) degree in Culinary Arts at Moraine Park Technical College from 2006 to 2008. They also obtained various certifications in Python, computer science principles, data science, programming, and software quality assurance from Lynda.com in November and December of 2017. Additionally, they completed courses in R programming and statistics with R from Datacamp.com, but the specific dates of completion are not provided.