Jack U

Sr Customer Service Manager at Aryaka Networks

Jack U is an experienced senior customer service manager currently working at Aryaka since June 2022, focusing on global SaaS solutions for enterprise digital transformation. Previously, Jack held roles at Masergy as Enterprise Sales, Key Accounts; Zayo Group as Account Director specializing in content, media, gaming, and retail; Level 3 Communications as Account Director and IT Consultant; Sprint Nextel as a Higher Education Specialist; and T-Mobile in National Accounts, achieving top rankings in quota attainment and client retention. Jack also has significant leadership experience in operations and process management from roles at onsite access and elink, where substantial improvements in performance metrics were achieved. Educational qualifications include a Bachelor's degree in Business Administration from Belmont Abbey College and studies at New York University.

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