Paul Savini

Paul Savini possesses extensive experience in technical support and customer service, spanning over three decades. Currently serving as a Product Support Specialist at Ascend Learning since March 2016, Paul excels in providing high-level support through various communication channels and acts as an escalation point for the JBL Tech Support team. Previous roles include Desktop Support Technician at HCL Technologies, where Paul diagnosed hardware and software issues, and Customer Support Engineer at Saba, where complex technical problems were addressed for software implementation. Early career experience includes positions at Webex Communications, Lahey Clinic, RSA Security, Banyan Systems, BISYS, and Wang Laboratories, with responsibilities ranging from hands-on technical troubleshooting to team leadership. Paul holds a diploma from North Cambridge Catholic.