Rakesh Yadav

Rakesh Yadav is an experienced professional specializing in order management and customer communication, currently holding the position of Order Management and Customer Communication Specialist at Miyar Adventures since July 2020. Prior to this, Rakesh served as a Customer Delight Executive at InnerChef, where responsibilities included resolving customer queries via chat and email, as well as managing social media escalations. Rakesh also worked as a Senior Associate at Rentickle, focusing on converting cold leads into active customers and addressing social media issues. Earlier experience includes serving as a Customer Service Representative at Infinity E Services Private Limited, where Rakesh acted as an escalation specialist and floor supervisor. Rakesh holds a Bachelor of Technology in Mechanical Engineering from BM College of Technology & Management, India, completed in 2014.