Shawn Butkus

Shawn Butkus is a Call Center Specialist at ASD - Answering Service for Directors since April 2019. Previous experience includes working as an IT Network Security Analyst at American Water, where responsibilities included monitoring network nodes across 40 US states and providing global support via SAP GUI. Shawn also held roles at Comcast Business as a CAE, Level 3, and as a Software Engineer at Microsoft, focusing on security testing for Windows cell phone applications. Earlier experience includes serving as a Training Specialist at SAP, advising students on SAP training curricula. Shawn holds a degree in Network Security & Administration, Computer Sciences from Anthem College, completed between 2004 and 2006.