Dan Upton

Dan Upton is a Senior Solutions Architect at Aspect Software, where responsibilities include scoping and designing engagements for inbound and outbound contact center solutions, along with providing best practice recommendations. Prior to this role, Dan served as a Principal Implementation Engineer and Principal Project Consultant, focusing on the implementation and configuration of contact center software along with facilitating project kickoffs and providing go-live support. Earlier experience includes working as a Marketing and Emerging Technologies Analyst at Speedway SuperAmerica LLC, where Dan was responsible for software development and troubleshooting web-based applications while collaborating with various departments to generate data and reports from multiple sources.