Elio Yepez

Elio Yepez is a seasoned professional in customer success and technical sales, currently serving as the VP of Customer Success at Aspect Software since January 2024. Prior to this role, Elio held the position of Technical Specialist at Microsoft from August 2023 to January 2024, where responsibilities included advising clients on leveraging technology to solve business challenges through expertise in Generative AI and customer-focused software solutions. Elio spent over 16 years at Nuance as a Principal Sales Engineer, achieving notable success with over $250 million in sales and recognition as Sales Engineer of the Year in 2009 and 2015. Elio's career also includes experience as a Sales Engineer at SandCherry, Inc. Elio holds a Bachelor of Science degree in Finance from Bryant University, earned between 1993 and 1997.