Peter Grange is an experienced professional with a strong background in customer support management and project management within the ERP systems sector. Currently serving as a Customer Support Manager at Aspera Solutions, Peter oversees a team of support analysts, ensuring efficient allocation of requests and adherence to customer service level agreements. Prior roles include Customer Support Team Leader and Implementation Consultant, where responsibilities encompassed managing support activities and customer liaison for ERP implementations. Prior experience at Magna Donnelly involved IT project management for ERP system selection and implementation, as well as functional analysis and engineering roles. Peter's career commenced as an Engineering Consultant and a Projects/Manufacturing Engineer, with a focus on material control systems and process redesign. Peter holds degrees in Mechanical Engineering and Supervisory Management from Technological University Dublin and the Institute of Technology, Carlow.
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