Tracy Palma

Tracy (Pribble) Palma is a seasoned professional in quality assurance and software testing with extensive experience in managing and leading QA teams. Currently serving as Product QA Manager at AssureCare LLC since December 2018 and as SQA Manager at VACO -- Wright Patt CU since October 2016, Tracy has been responsible for developing test strategies, defect tracking processes, and facilitating communication with third-party vendors. Previous roles include SQA Manager at The Nielsen Company, where expertise in testing methodologies and project planning was demonstrated, and Quality Assurance Analyst at Fusion Alliance, focusing on project planning and team management. Earlier positions held at Cincinnati Financial Corporation and The Cincinnati Financial Companies involved extensive test planning, quality assurance leadership, and mentoring of testing staff. Tracy's career began at Great American Insurance and Cincom Systems, focusing on test script generation and customer training. Tracy holds a Bachelor of Science in Business Management from Indiana Wesleyan University.