Sam Densley

Sam Densley is an experienced technical support and customer service professional with a diverse background in managing customer engagement and performance. Currently serving as a Technical Support Specialist at Aster Group UK since December 2018, Sam previously held roles at Information Works as a Customer Manager, and at The Consortium, Inc. as a Performance & Customer Engagement Manager, where responsibilities included setting up departments and analyzing customer feedback. Earlier experience includes management and coaching roles at Sky and Virgin Media, focusing on team development and high-quality customer service. Sam holds a Bachelor of Technology in 3 Dimensional Design & CAD and several certifications in leadership and technical support.