Mark Reese

Mark Reese currently serves as an Account Education Manager at ASTM International, where responsibilities include customer care for both international and third-party platform customers, training documentation, and live demos of the ASTM Compass platform. Previous roles at ASTM involved advanced troubleshooting and customer support. Mark's experience also encompasses international customer service and sample coordination at Arkema, where functions included managing orders and optimizing processes. Earlier positions include teaching roles in China, tutoring, and various customer service positions, supplemented by a Master's Degree in Business Administration from Penn State University and a B.A. in Spanish from the University of Colorado Boulder.