Nataša Vidmar

Natalia Olievschi is a customer service and logistics specialist currently employed at Menarini Stemline since March 2024. Prior experience includes a role as a Customer Service Representative at Catalent Pharma Solutions from October 2021 to March 2024, where management of over 500 orders monthly and training initiatives on JD Edwards were key responsibilities. At Katoen Natie, Natalia served as Customer Service Team Lead from April 2015 to June 2020, where a significant reduction in customer complaints and team management for 64 clients across North America were achieved. Earlier experience included working as a Customer Service Representative, leading to notable improvements in order processing time and customer satisfaction. Natalia holds a Master of Science degree in Procurement, Logistics and Supply Chain Management from The University of Salford and two master's degrees from Universitatea de Stat din Moldova, one in Economics and Organization of Hotel Services and the other in Business and Administration.