Syed Raffat Enam

Syed Raffat Enam has extensive experience in the customer service and operations sectors, currently serving as a Call Center Team Lead at ATEC International since January 2022, where responsibilities include managing and training in-house calling agents. Prior to this role, Syed Raffat worked at Genex Infosys Limited from October 2016 to September 2021, initially as a Customer Support Associate, delivering exceptional service to clients, and later as an Operations Executive, leading a team of 20-25 individuals to meet client targets while optimizing resources. Educational qualifications include a Bachelor of Commerce degree from National University, Bangladesh, obtained in 2016, as well as prior certifications in Business Studies from Uttara Anwara Model Degree College and Uttarkhan Union High School.