Charles Thurston

Charles Thurston is a skilled technology professional with extensive experience in customer support and technical assistance. Currently serving as a Product Support Technician at Ategrity Specialty Insurance Company, Charles excels in diagnosing hardware and software issues while demonstrating expertise in Microsoft 365, Azure, and virtualization with VMWare. Previous roles include Customer Service Representative III at Chick-fil-A Corporate Support Center, where Charles provided exceptional technical support, and various positions in technical support and customer service across companies like CallRail, Payment Express, Ingenico Inc., Ceridian, and Access Insurance. Educationally, Charles holds an Associate's degree in Information Systems from Amridge University.