Allan S. Silva

Allan S. Silva is an experienced IT professional with a diverse background in engineering and support roles. Currently serving as an Escalation Engineer and Senior Enterprise Support Engineer at Atlassian, while also functioning as a Jira Align Support Engineer at e-Core since July 2020. Previous experience includes a position as a Dynamics 365 Support Engineer at Microsoft from February 2011 to January 2020, and earlier roles at IBM Global Services, FDE - Fundação Para o Desenvolvimento da Educação, Microsoft Operations, Sonda Procwork, and G&P. Allan is furthering education with a postgraduate degree in Engenharia de Software from PUC Minas, expected to be completed in November 2023.