Annie M.

Annie M. has extensive experience in technical support and customer service, currently serving as a Technical Support Manager at Atlassian since September 2024. Prior to this role, Annie M. held various positions at Intercom from June 2017 to September 2024, including Manager of Customer Support, Senior Customer Support Engineer, and Customer Support Specialist. Earlier career experiences include Senior Customer Technical Service Representative at Haiku Learning, Legal Secretary at James Clark & Associates, English Teacher at Connexus Language Institute, and Lead Student Technology Assistant at Goshen College Information Technology Services. Annie M. graduated with a B.A. in English Writing from Goshen College in 2012.