Fern Garcia Jr.

Fern Garcia Jr. is an experienced professional in customer success and account management, currently serving as an Enterprise Customer Success Manager at Atlassian since February 2024. Prior to this role, Fern worked at Wrike as a Sr. Strategic Customer Success Manager from May 2021 to September 2023. Earlier experience includes positions at Khoros as a Customer Success Manager II and Customer Success Manager, as well as various roles at Apple from January 2013 to April 2018, including Account Manager for SMB, Business Trainer, and Product Specialist. Fern started a career in marketing as a Marketing Communications Specialist at the San Antonio Hispanic Chamber of Commerce in late 2012. Fern holds a Bachelor of Arts degree in Technical Communications from The University of Texas at San Antonio.