Jaclyn Chavez

Jaclyn Chavez is an experienced leader in customer support operations, currently serving as the Director of Support at Stamps.com, a position held since August 2022. In this role, Jaclyn is responsible for steering the strategic direction of customer support, focusing on delivering exceptional support experiences while optimizing operational efficiency. Prior to this, Jaclyn held the position of Senior Manager of Customer Care for Commerce and HVST and was a Vendor Manager at Stamps.com from April 2013 to September 2022, where leadership and problem-solving abilities were emphasized. Jaclyn's educational background includes studies at California State University-Long Beach in the College of Business from 2005 to 2007.