Roy Holder is an experienced Implementation Manager at Audatex UK since February 2010, specializing in understanding, configuring, and supporting customer workflows concerning bespoke requirements. Roy contributes as a subject matter expert in development projects within the Agile process. Prior to this role, experience includes positions as a Senior Service Desk Analyst and Service Desk Analyst, providing second and first-level support for internal and external customers. Before joining Audatex UK, Roy worked as an IT Project Administrator at Thames Water and as a Desktop Support Technician at Panasonic UK. Roy holds a Bachelor of Science degree in Biological Sciences from the University of Reading, obtained between 1997 and 2000.
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