Gustavo Heredia

Gustavo Heredia is an experienced Operations Manager currently working at Audatex, a Solera company, since November 2020, where responsibilities include global IT NOC management. Prior to this role, Gustavo served as NOC Manager at Servnet Mexico and NOC/SOC Manager at Bestel, focusing on operations team management and ensuring compliance with SLAs and quality standards. Gustavo has held technical leadership positions at Nokia and Ericsson, managing RAN technologies and performance for major telecommunications networks. With a foundation in telecommunications engineering from Instituto Politécnico Nacional, Gustavo has also gained experience in technical support and field engineering roles earlier in the career.