François Hemes

Head Of Customer Service Operations EMEA & North America at Audemars Piguet

François Hemes is an experienced professional in customer service operations and financial management, currently serving as the Customer Service Manager at Audemars Piguet since September 2015. Responsibilities include overseeing a team of over 50 individuals, managing customer service operations across multiple locations, and leading key projects in coordination with various departments. Previous roles include Customer Service Admin & Controlling Manager and Group Financial Controller at Audemars Piguet. François has also held positions at Gucci as a Consolidation & Financial Control Analyst and has a background in accounting and administrative support across multiple organizations. Educational qualifications include a Bachelor's degree in Business Administration and additional certifications in purchasing and finance.

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