Zoulikha Mahand

Zoulikha MAHAND currently serves as an IT Problem & Incident Manager at Audemars Piguet since March 2022. Prior experience includes a decade at BNP Paribas in Switzerland, where Zoulikha held roles as IT Support Manager and IT Service Desk Manager, overseeing teams and managing helpdesk operations, service levels, and project management. Previous positions also encompass consulting roles at CeRFI SA, and directorial responsibilities in telemarketing at Contact Plus, focusing on real estate and marketing campaigns. Zoulikha's educational credentials include various certifications in ITIL and management, complemented by a BTS in commercial management from Ecole Francaise de vente.