Antonio Pirozzolo is a seasoned contact center professional currently serving as the Contact Center Manager at AudioNova Italia since March 2022. In this role, Antonio oversees customer sales support and telemarketing activities across various contact channels, focusing on enhancing customer experiences and optimizing business opportunities. Previously, Antonio held multiple management positions at Sky, including Senior Customer Service Manager and Prevention In-House Coordinator Manager, where responsibilities included enhancing customer service quality and operational efficiency. Antonio began the career at Canal+ as a contact center agent and holds a degree in Modern Literature from Università degli Studi di Milano, along with a master's in Human Resources from Epoché Service Integrator.
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