lucie Chabanais

Lucie Chabanais has extensive experience in client relations and customer service across multiple roles. Currently serving as a Chargé de clientèle at Crédit Mutuel du Sud-Ouest since February 2023, Lucie focuses on individual client needs. Since June 2018, Lucie has worked as a Conseillère client at Aumax pour moi, providing support and handling claims through chat interactions while also recommending tailored commercial solutions. Prior experience includes a long tenure at Teleperformance from January 2006 to June 2018, where Lucie advanced from a Conseillère client role, managing inbound calls for AG2R, to becoming a Responsable équipe, overseeing a team of advisors and enhancing their skills for improved service delivery.