Mathew Burton is an experienced telecommunications professional currently serving as the Operations Support System (OSS) Lead at Ausgrid since February 2012, where responsibilities include the operation, management, and maintenance of FCAPS service assurance products for network management and monitoring. Prior to this role, Mathew worked at AMP from October 2000 to February 2012 as an Application Configuration Specialist, where duties encompassed management and support for Compuware's ClientVantage application testing and performance monitoring, as well as the VMware Service Manager ITSM tool, alongside earlier responsibilities involving the management of HP laptops.
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