Derrick Ernst is an experienced retail operations professional with a strong background in managing store openings, operational efficiency, and customer experience. As the Retail Operations Manager at Austin Pets Alive! since May 2019, Derrick created and implemented the Retail Operations Manual and launched a 7,000 square foot thrift store. Previous roles include Thrift Operations Manager at CB2, where Derrick directed a successful grand opening and managed daily operations, and Senior Operations Manager at Cabela's, responsible for financial management and customer experience across various departments. Derrick began their career in retail management with roles at OfficeMax and Barnes & Noble, successfully overseeing new store launches. Derrick holds a Bachelor of Arts in History from Loyola University New Orleans.
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