Shane O'Neill

Shane O'Neill is a seasoned professional with a strong background in business analysis and operations management, currently serving as Senior Manager of Service Analytics & Reporting at AustralianSuper since May 2016. Throughout this tenure, Shane has led teams to enhance superannuation product and service delivery. Prior experience includes roles as Senior Business Analyst at DST Bluedoor Pty Limited and Medibank, where Shane successfully executed complex data conversion projects and managed significant system renewal initiatives. Shane's earlier experience at Medibank Private involved addressing quality and service delivery issues, resulting in improved operational efficiency. Shane holds dual degrees in Bachelor of Science and Bachelor of Arts from the University of Melbourne.