Susan McCoy

Susan McCoy is a seasoned technical writer with extensive experience in developing customer-facing content across various technology sectors. Currently serving as Lead Technical Writer at Automation Anywhere since August 2022, Susan focuses on creating documentation for the Automation Co-Pilot, collaborating with diverse teams to target specific user needs. Prior roles include Senior Technical Communicator at TetraScience, where work centered on the Tetra Data Platform, and Senior Information Developer at AppDynamics, emphasizing application performance monitoring and cloud documentation. Experience also includes positions at Quick Base and Juniper Networks, as well as a leadership role at HP. Susan holds a Bachelor of Science in Management Information Systems from Rensselaer Polytechnic Institute.