Cassidee Rawson is an experienced professional in customer success and operations, currently serving as the Manager of Customer Success at AutoOps since December 2023. Prior to this role, Cassidee was the Customer Operations Team Leader at SamaCare, where management of prior authorization processes took place for pharmaceutical and medical practices. Earlier experience includes serving as the Manager of Customer Experience at Stash, leading a team of customer service agents to enhance service quality, and roles at University of Utah Health, SoFi, Pacific Western Bank, Good Faith Advocates, Discover Financial Services, and Zions Bank, where a strong focus on customer relations, underwriting, and account management was maintained. Cassidee's educational background includes attendance at Salt Lake Community College and Taylorsville High School, as well as training at the Utah School of Phlebotomy.
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