John Callaghan

John Callaghan is an experienced Customer Experience Manager at Auxilion since January 2022, with prior expertise as a Client Consultant at ACRA Consulting and significant roles at Xerox, including European Service Delivery Manager. At Xerox, John managed multi-million Managed Services Contracts across Europe, overseeing a team of Project Executives and ensuring effective service delivery. Earlier positions included Service Delivery Coordinator and Pricing Specialist, where responsibilities spanned customer satisfaction, contract management, and compliance. John holds multiple educational qualifications in business and lean methodologies from institutions such as Technological University Dublin and The Lean Six Sigma Company.