Joe Locastro

Joe Locastro is an accomplished technology professional with extensive experience in application support and customer success management. Currently serving as a Senior Application Support Engineer at Availity since January 2023, Joe previously held the position of Director of Customer Success at Vaporstream, Inc., where responsibilities included managing the Customer Support team and developing training and educational materials. Joe's career spans several roles, including Application Support Engineer at Diameter Health and Network Operations Center Engineer at Invaluable, with a strong background in customer service and team development from positions at LogMeIn and Tech Networks of Boston. Joe's academic foundation is a BA in Game Development from Columbia College Chicago, earned from 2005 to 2011, coupled with diverse experiences in creative media, game design, and youth education.