Alberto Santos is a seasoned Customer Success Manager with extensive experience across various industries, currently serving at Avalara since November 2024. Prior roles include Customer Success Manager at Stotles and nPlan, where Alberto excelled in client relationship management and product utilization. Earlier experience encompasses positions such as Customer Support & Implementation at Favrit, Product and Customer Success Specialist at Perfocal, and customer service roles at Corona Energy and KPMG. Alberto's background in business development at Inside Marketing and technical support at Mace Macro further enhances expertise in customer engagement and operational efficiency. Alberto holds a Product Management Career Accelerator certification from King's College London and a Bachelor's degree in Political Science and Government from the University of Greenwich.
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