Mohit Kumar is a Senior Technical Engineer III at Avalara, where responsibilities include managing Tier 3 CertCapture, AvaTax, and related Connector technical issues while enhancing customer interactions for escalated issues since September 2021. Previously, Mohit served as a Technical Support Engineer, providing application support for various SaaS-based products focused on automated tax calculations. Prior experience includes roles as a Service Desk Engineer at CompuCom, Senior Technical Support Associate at Concentrix, and Senior CCR at Motif, Inc. Mohit holds a Bachelor of Business Administration in Finance from Ranchi University and has completed intermediate and high school education with a focus on science and mathematics.
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