Julio Edixson Villar Carreal

Julio Edixson Villar Carreal is a skilled IT professional with extensive experience in technical support and system management. Currently serving as a Senior Field Support Engineer at AVASO Technology Solutions since November 2019, Julio specializes in computer equipment maintenance, operating systems, network installation and configuration, user support, and backup management. Prior roles include a Systems Support Consultant at ITG SOLUTIONS, focusing on software and hardware consultancy, resource optimization, and maintenance of Windows networks and servers. Julio's career began at IBM as a Level 1 Help Desk Analyst, handling incident management and customer communication, followed by a position as a Senior Technical Support at UNIVERSIDAD RICARDO PALMA, where responsibilities included monitoring systems and responding to service requests. Julio holds a degree as a Professional Technician in Computing and Informatics from Instituto Superior Tecnológico André Vesalio.