Patricia Fernandes Pereira is an experienced professional in client relationship management and business administration, serving as the Head de relacionamento com cliente at AVIPAM Viagens & Turismo since April 2019. In this role, Patricia manages client needs, implements new products, monitors contracts, and ensures service delivery while leading strategic planning to enhance profitability. Previously, Patricia held the position of Gerente de negócios at Alatur JTB from January 2010 to April 2019, overseeing client management and operational service alignment. Patricia's early career included roles as a Supervisora de Operações and Consultora de Viagens at Alatur JTB and working at Carlson Wagonlit Travel and American Express. Educational credentials include an MBA in Business Management from Universidade Paulista and a Bachelor's degree in Tourism from Universidade São Judas Tadeu.
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