Sreetama Das

Sreetama Das is a seasoned professional currently serving as a Senior Customer Success Associate at Kylas since March 2021. In this role, Sreetama identifies customer needs, prepares business requirement documents, and develops project plans to facilitate smooth onboarding and implementation processes. Responsibilities also include gathering customer feedback, collaborating with the product team to resolve queries, and working cross-functionally with various stakeholders to enhance customer success. Previous experience includes a Customer Success Associate position at Revolux Solutions Pvt. Ltd. and an internship in Brand & Category Management, along with roles in business development and sales and marketing. Sreetama holds a Post Graduate Diploma in Management with a focus on Marketing Analytics from Pune Institute of Business Management and a Bachelor of Commerce in Accounting and Finance from Shri Shikshayatan College.