Carlos Garcia Ramirez

Carlos Garcia Ramirez has a diverse work experience, starting from their most recent role as a Team Lead Professional Services Engineering at Axim. Prior to that, they worked at DXC Technology as a Leader Engineer for Avaya UC Support Tier 2 Costa Rica Team, where they led a team of 24+ engineers and played a key role in operational aspects of service delivery. Before DXC Technology, Carlos worked at Hewlett Packard Enterprise as a UC (Voice) Engineer - Level 2. Their earliest work experience includes roles at hp, where they served as a Global Account Administration Level 2 at Pfizer Account and as a Second Level Agent, EDS-GSD Publicis Account. In these positions, they were involved in various tasks such as Active Directory management, Unix account creation, Outlook support, training, and troubleshooting.

Carlos Garcia Ramirez earned a Licenciatura in Ingeniería eléctrica y electrónica from the Tecnológico de Costa Rica, completing their studies from 1995 to 2010. Subsequently, they pursued a Maestría in Gerencia de Proyectos from the Universidad Latina de Costa Rica, which they obtained from 2016 to 2018. Prior to their licenciatura, Carlos also completed a CCNA program from the Tecnológico de Costa Rica, spanning from 2002 to 2004.